Rwanda Client Visit: Order Confirmed On-site

Rwanda Client Visit: Order Confirmed On-site

Recently, we received a returning customer from Rwanda, a manufacturer of liquid detergents. The customer also runs a production line for washing powder, boasting a wide-ranging business portfolio. We have established cooperation on SLES with this client previously. During this visit, the customer intends to source more raw materials including LABSA, CDEA, CAPB, STPP, Sodium Metasilicate,Detergent Powder and Fragrance.

Our team made full preparations for the customer’s arrival. We greeted the guest with fresh flowers at the airport, served fragrant black tea for tasting, and arranged nice meals including three-cup chicken, sour fish soup and pizza during the visit. We also presented souvenirs to the customer after the business meeting to show our sincerity.

 In the formal business session, we presented our company profile via well-prepared PPT, introducing our production capacity, quality control system and global supply chain. Both sides had in-depth discussions focusing on SLES, fragrance and other products. After confirming specifications, packaging, lead time and pricing, the order was finalized on the spot. The customer also inquired about LABSA, CDEA, CAPB, STPP, Sodium Metasilicate,Detergent Powder, showing intention for multi-item procurement.

The customer spoke highly of our airport pick-up service, full hospitality, company presentation, stable product quality, fast delivery speed and our team’s enthusiasm. He also praised our city for its clean environment and modern shopping malls, expressing great satisfaction with the whole trip.

The customer expressed his willingness to expand cooperation in the future. He plans to place larger orders, purchase more types of raw materials and broaden and deepen our business partnership to explore the Rwandan and broader African markets together.

 We will consistently maintain strict product quality standards, keep delivering fast shipments as always, and keep providing reliable quality and thoughtful service to deliver an even better experience for our clients. Our company guarantees product quality, reliable lead time and responsive after-sales support. You can fully trust us and enjoy a worry-free cooperation experience when working with our team.

Business Insights & Purchasing Suggestions

This face-to-face visit greatly strengthens customer trust and helps close deals efficiently, which serves as valuable experience for our future customer receptions.

Market Alert: SLES prices have surged sharply recently and are projected to keep rising. For customers with purchasing plans, we recommend confirming orders and arranging procurement as soon as possible to lock in costs and avoid the risk of continuous price increases affecting your production budget.